Reference

Privacy Policy: What We Keep and Why

This policy covers the details you hand us when you open an account and move money through bKash, Nagad or Rocket — nothing more than we need to run your wallet and keep your login safe.

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xe666com Privacy Policy: What We Keep and Why
HOW WE HANDLE IT

Data Handling, Cookies and Account Security

The rules below are the ones we actually work to when your details are on our side. They cover what we store, how long we keep it and the controls you have over it — including the steps to take if something looks wrong.

Keeping the record tight

We store identity and wallet details because verification and payment tracing need them. Staff see only the fields their task requires, and access is limited to the accounts team.

Cookies and session handling

Session cookies keep you signed in as you move between lobby pages. You can clear or block them in your browser, though doing so will sign you out and reset display preferences.

Securing your login

Your password and the one-time code sent to your mobile are the two locks on the account. Never share that code with anyone who messages you, however convincing the reason sounds.

Retention and change requests

Records are kept for as long as local law requires after an account closes. To see, correct or ask us to delete what we hold, send the request from your registered contact details.

REACH THE TEAM

Who to Contact About Your Data

Privacy questions should not sit in a general queue. Use live chat inside your logged-in account and say plainly that your query is about personal data — that routes it to the team that handles account records rather than the desk answering game questions. If you would rather write, use the contact address published on our site and quote your registered mobile number so we can find your file without asking you to repeat your details twice.

Team online

Live chat in your account

Open chat from the account area once you are signed in and mark the query as a data request so it reaches the team that handles records.

Published contact address

Prefer email? Write to the contact address shown on our site and include your registered mobile number so we can locate your file.

Payment reference help

Chasing a bKash, Nagad or Rocket transfer? Send the transaction reference from your wallet app and we can trace it faster.

Questions About Your Privacy

Straight answers to what people ask us most about their details, from what we collect to how you get a copy of it. If your case is not covered here, live chat inside your account is the quickest route to a real reply.

Your name, mobile number, date of birth and the wallet number tied to your bKash, Nagad or Rocket transfers. We also log the transaction reference for each payment so a transfer can be traced if it goes astray.

Only where it is needed to run your account: payment partners processing a wallet transfer, and technical providers keeping the lobby online. We do not sell your details to outside list brokers for their own marketing.

Yes. Send the request through live chat inside your account or to our published contact address, quoting your registered mobile number. We will confirm what we hold and how it is used.

Some records must be kept after closure because local law sets how long payment and identity records stay on file. Once that period passes, the data is removed. Access depends on the law where you are.

Session cookies keep you signed in while you move between lobby pages and remember small display settings. Clear or block them in your browser and you will be signed out, though nothing about your account changes.

Contact live chat from your account straight away and flag it as a security concern. We can review recent sign-in activity and help you reset the password and the one-time code on your mobile.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.