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The Rules Behind Your Account

Your account runs on one set of terms, and this page sets them out in plain English — from the moment you register to the moment you request a withdrawal.

One account per personWallet must be yoursEligibility by regionWritten changes to termsSupport answers clause questions
xe666com The Rules Behind Your Account
DATA AND ACCESS

How We Handle Your Account Data

Terms cover more than lobby rules — they also describe what we keep about you and why. We hold your registration details, wallet references and transaction history so a withdrawal can be matched to the right person, and we keep that record only as long as the terms require. Cookies keep you signed in and remember your language choice. Nothing here overrides your local law: where it gives you a right to see, correct or remove your data, that right stands, and you can use it by contacting support.

Sign-in security

Sign-in uses a one-time code sent to your registered mobile number, so a password alone will not open your account. Never share that code, and tell us at once if your phone or SIM changes.

Cookies and sign-in

Session cookies keep you logged in and hold your language preference; clearing them signs you out. You can block cookies in your browser, though parts of the account area will then stop working.

How long records stay

Wallet references and transaction records stay on file while your account is open and for the period the terms require afterwards. After that we remove or anonymise what is no longer needed.

Requesting a change

Ask for a copy, correction or deletion of your details in writing from your registered email. We confirm receipt, check the request against the terms, and reply before acting on it.

TERMS HELP DESK

Where to Ask About the Terms

Questions about a clause go to the same team that handles your account. Open live chat from the wallet screen inside your account, or send an email from the address registered on your profile so we can match it to you. If you want your account closed or your details corrected under these terms, say so in writing and we will confirm the request back to you before anything changes.

In-account live chat Open chat from your wallet screen and quote the clause you are asking about. Include your registered mobile number so we can pull up the right account without a second round of questions.
Email from your registered address Write from the email on your profile so we know the request is yours. For a closure or correction request, put the change you want in the subject line and we confirm back in writing.
Wallet and transfer queries If a bKash, Nagad or Rocket transfer lands somewhere unexpected, send the transaction ID and the time you sent it. We trace it against the wallet record before we comment on the outcome.

Questions About Our Terms

These are the points readers raise most before they finish the registration form. If yours is not here, live chat and email both reach the team that reads these terms daily — quote the section you are stuck on and we will point you to the exact clause, in your own words, without legal jargon.

Yes. Creating an account is the point of acceptance, so read this page before you finish the form. If something here does not suit you, stop at that stage and do not add funds.

Age, eligibility and the payment rails you can use all depend on your local law and eligible regions. We show bKash, Nagad and Rocket where they work; the terms cannot override your own country's rules.

No. The terms allow one account per person and per mobile number, since a second account breaks the wallet match we use for withdrawals. If you think you already have a duplicate, tell support before you use it.

Using a wallet that is not yours, tampering with the platform, or giving false registration details. We look at the record first, and support gives you the chance to explain before any decision is final.

Send the request in writing from your registered email or through live chat. We confirm it back to you, check for any withdrawal still in progress, then close the account and tell you when it is done.

Right here — the clauses on accounts, wallets and conduct sit in the sections above and below. Email support if a line is unclear and we will take you to the clause that covers it.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.